Web Accessibility by Total Care

Compliance status

We firmly believe that the internet should be available and accessible to anyone
and are committed to providing a website that is accessible to the broadest
possible audience, regardless of ability. To fulfill this, we aim to adhere as
strictly as possible to the World Wide Web Consortium’s (W3C) Web Content
Accessibility Guidelines 2.1 (WCAG 2.1) at the AA level. These guidelines
explain how to make web content accessible to people with a wide array of
disabilities. Complying with those guidelines helps us ensure that the website
is accessible to blind people, people with motor impairments, visual impairment,
cognitive disabilities, and more. This website utilizes various technologies
that are meant to make it as accessible as possible at all times. We utilize an
accessibility interface that allows persons with specific disabilities to adjust
the website’s UI (user interface) and design it to their personal needs.
Additionally, the website utilizes an AI-based application that runs in the
background and optimizes its accessibility level constantly. This application
remediates the website’s HTML, adapts its functionality and behavior for
screen-readers used by blind users, and for keyboard functions used by
individuals with motor impairments. If you wish to contact the website’s owner
please use the following email patientservices@nationaltotalcare.com

Screen-reader and keyboard navigation

Our website implements the ARIA attributes (Accessible Rich Internet
Applications) technique, alongside various behavioral changes, to ensure blind
users visiting with screen-readers can read, comprehend, and enjoy the website’s
functions. As soon as a user with a screen-reader enters your site, they
immediately receive a prompt to enter the Screen-Reader Profile so they can
browse and operate your site effectively. Here’s how our website covers some of
the most important screen-reader requirements:

  1. Screen-reader optimization: we run a process that
    learns the website’s components from top to bottom, to ensure ongoing
    compliance even when updating the website. In this process, we provide
    screen-readers with meaningful data using the ARIA set of attributes.
    For example, we provide accurate form labels; descriptions for
    actionable icons (social media icons, search icons, cart icons, etc.);
    validation guidance for form inputs; element roles such as buttons,
    menus, modal dialogues (popups), and others.Additionally, the background
    process scans all of the website’s images. It provides an accurate and
    meaningful image-object-recognition-based description as an ALT
    (alternate text) tag for images that are not described. It will also
    extract texts embedded within the image using an OCR (optical character
    recognition) technology. To turn on screen-reader adjustments at any
    time, users need only to press the Alt+1 keyboard combination.
    Screen-reader users also get automatic announcements to turn the
    Screen-reader mode on as soon as they enter the website.These
    adjustments are compatible with popular screen readers such as JAWS,
    NVDA, VoiceOver, and TalkBack.
  2. Keyboard navigation optimization: The background
    process also adjusts the website’s HTML and adds various behaviors using
    JavaScript code to make the website operable by the keyboard. This
    includes the ability to navigate the website using the Tab and Shift+Tab
    keys, operate dropdowns with the arrow keys, close them with Esc,
    trigger buttons and links using the Enter key, navigate between radio
    and checkbox elements using the arrow keys, and fill them in with the
    Spacebar or Enter key.Additionally, keyboard users will find
    content-skip menus available at any time by clicking Alt+2, or as the
    first element of the site while navigating with the keyboard. The
    background process also handles triggered popups by moving the keyboard
    focus towards them as soon as they appear, not allowing the focus to
    drift outside.Users can also use shortcuts such as “M” (menus), “H”
    (headings), “F” (forms), “B” (buttons), and “G” (graphics) to jump to
    specific elements.

Disability profiles supported on our website

  • Epilepsy Safe Profile: this profile enables people with
    epilepsy to safely use the website by eliminating the risk of seizures
    resulting from flashing or blinking animations and risky color
    combinations.
  • Vision Impaired Profile: this profile adjusts the
    website so that it is accessible to the majority of visual impairments
    such as Degrading Eyesight, Tunnel Vision, Cataract, Glaucoma, and
    others.
  • Cognitive Disability Profile: this profile provides
    various assistive features to help users with cognitive disabilities
    such as Autism, Dyslexia, CVA, and others, to focus on the essential
    elements more easily.
  • ADHD Friendly Profile: this profile significantly
    reduces distractions and noise to help people with ADHD, and
    Neurodevelopmental disorders browse, read, and focus on the essential
    elements more easily.
  • Blind Users Profile (Screen-readers): this profile
    adjusts the website to be compatible with screen-readers such as JAWS,
    NVDA, VoiceOver, and TalkBack. A screen-reader is installed on the blind
    user’s computer, and this site is compatible with it.
  • Keyboard Navigation Profile (Motor-Impaired): this
    profile enables motor-impaired persons to operate the website using the
    keyboard Tab, Shift+Tab, and the Enter keys. Users can also use
    shortcuts such as “M” (menus), “H” (headings), “F” (forms), “B”
    (buttons), and “G” (graphics) to jump to specific elements.

Additional UI, design, and readability adjustments

  1. Font adjustments  users can increase and decrease its size, change its family
    (type), adjust the spacing, alignment, line height, and more.
  2. Color adjustments –users can select various color contrast profiles such as light,
    dark, inverted, and monochrome. Additionally, users can swap color
    schemes of titles, texts, and backgrounds with over seven different
    coloring options.
  3. Animations – epileptic users
    can stop all running animations with the click of a button. Animations
    controlled by the interface include videos, GIFs, and CSS flashing
    transitions.
  4. Content highlighting – users can choose to emphasize essential elements such as links and
    titles. They can also choose to highlight focused or hovered
    elements only.
  5. Audio muting – users with hearing devices may experience headaches or other issues
    due to automatic audio playing. This option lets users mute the
    entire website instantly.
  6. Cognitive disorders – we utilize a search engine linked to Wikipedia and Wiktionary,
    allowing people with cognitive disorders to decipher meanings of
    phrases, initials, slang, and others.
  7. Additional functions  we allow users to change cursor color and size,
    use a printing mode, enable a virtual keyboard, and many other
    functions.

Assistive technology and browser compatibility

We aim to support as many browsers and assistive technologies as possible, so
our users can choose the best fitting tools for them, with as few limitations as
possible. Therefore, we have worked very hard to be able to support all major
systems that comprise over 95% of the user market share, including Google
Chrome, Mozilla Firefox, Apple Safari, Opera and Microsoft Edge, JAWS, and NVDA
(screen readers), both for Windows and MAC users.

Notes, comments, and feedback

Despite our very best efforts to allow anybody to adjust the website to their
needs, there may still be pages or sections that are not fully accessible, are
in the process of becoming accessible, or are lacking an adequate technological
solution to make them accessible. Still, we are continually improving our
accessibility, adding, updating, improving its options and features, and
developing and adopting new technologies. All this is meant to reach the optimal
level of accessibility following technological advancements. If you wish to
contact the website’s owner, please use the following email
patientservices@nationaltotalcare.com